September is National Preparedness Month, a crucial time for businesses to evaluate their emergency response plans and ensure they're ready for any unforeseen events. From natural disasters to power outages and technology failures, emergencies can strike at any time and disrupt business operations. One reliable way to ensure business continuity and effective emergency response is by integrating an answering service into your preparedness strategy.

Are you struggling to manage your business's call volume due to temporary staffing shortages? Are you concerned about how this may impact your customer satisfaction and business processes? If so, outsourcing to Intercon Messaging may be the solution you need.

Intercon Messaging was first established to meet the growing needs of the oil and gas industry, and we are most grateful for this exciting ride called the oil and gas industry. Our team shares the Canadian desire for a sustainable energy future, and the industry continues to be at the very heart of our business.

With an emergency response answering service, you can prepare for unexpected emergencies, disasters, inclement weather, and anything else that can compromise your business operations. Most importantly, you can still be available for your customers, employees and vendors when they need you the most.

There are many benefits to enlisting the support of a live answering service. For oil and gas companies, this is a viable solution that ensures improved operational efficiency and builds commercial excellence. This is where outsourcing to a 24/7/365 telephone answering service can be of real value.

Have you ever stopped to think about how much a missed sales call could cost your business? Let’s take a minute and do the math . . . Multiply the amount of your average dollar sale by the number of hang-up calls you get on your voicemail. This ballpark number is a good benchmark for how much revenue you could be leaving on the table and giving up to a competitor.

We all know that emergencies come in different forms depending on the type of business or industry. However, when these urgent situations occur, your phone must be answered quickly, with all information gathered accurately, so the correct on-call person or manager receives an immediate dispatch call or notification.

At Intercon Messaging we know the oil and gas industry. Our operations are based in Drayton Valley, Alberta, about an hour’s drive southwest of Edmonton. We are at the heart of the Pembina Oilfield in beautiful Brazeau County. We have spent close to two decades working to help meet the needs of the petroleum sector both in Alberta and right across Western Canada.

It doesn’t matter what you’re doing, it often seems that just as you’re getting down to the task at hand the telephone rings. Then you have a decision to make. Do you drop what you’re doing to answer the call? Or do you push on in the hope that the caller will either leave a message or call you back?

Around the clock facility monitoring plays a vital role in preventing safety issues, limiting equipment damage and protecting the environment and the public while meeting standards set out by government regulators. These are many of the ways Intercon Messaging works hand in hand with oil and gas companies.