What if each call is worth $200.00, that call turns into having that client every month of the year for $200.00 = $2400.00 per year. With one more call like that every month, 24 months later you still have all those new clients for $200.00 each per month = the potential increase in revenue is substantial.

The transportation industry never sleeps and customer service is what drives your business (pun intended). Missed calls can mean missed revenue. Given the round-the-clock service expected of transportation companies, a call center can help ensure your business runs more efficiently.

Proper nutrition is very important when you’ve got to spend long periods of time at an activity. You want to avoid peaks and troughs and instead maintain a steady rate of energy from your snacks and meals.

If you or a loved one is getting on in years, or if you suffer from a chronic medical condition or are otherwise physically challenged, then a medical alert system can be, quite literally, a life saver.

Who’s watching your business when you’re not around? Who’s monitoring your alarms and ensuring everything is as it should be at all hours of the day on every day of the year?

There are a variety of exercises one can do while sitting to stretch, loosen up and stay active even when you can’t leave your desk. Exercise produces positive results such as elevated mood and energy levels, while also helping with circulation and mobility on the job.

Every bit of the success we’ve enjoyed at Intercon Messaging over the years has been down to the diligence and dedication of the people who work here. It’s as simple as this; our staff are at the core of everything we do. They are the heart and soul of our business.

The approach of the Alberta Family Day weekend is a reminder of how difficult it can be to set aside time to be with your loved ones. All of our lives are so busy; it’s hard to find the time to catch your breath. That’s especially true if you’re an independent business person or work in a field like real estate.

It is an increasingly popular practice today to emphasize mindfulness not just in one's home life, but in the workplace as well. This essentially means the practice of remembering who and where you are in the present moment and giving your full attention to it.

The number one priority of Intercon Messaging is to be easy to do business with. Intercon’s core services include alarm monitoring and live call answering. They are here to help you stay organized and on top of things. And they can help to take the pressure off when things get busy or when you just need a break.

How are those New Year’s resolutions going? We’ve reached that point in January where, for some of us, that can be a bit of a sore point. But, if your diet’s starting to drag and that gym membership is beginning to look like a bad investment, don’t despair. The year is still young and there’s no better time than January to resolve to check the bearings of your business.

The first rule of business is to always be there when your customer needs you. But sometimes that’s not quite as easy as it sounds. People are busy and time is money. In today’s increasingly demanding marketplace your customer might decide he needs you at any time of the day or night at any time of the year.

As your business grows and the number of phone calls increases, you may find that you can’t handle the volume. A phone answering service may be just the ticket. Read on to learn about the difference between an automated and a live phone answering service.

There’s more to being a live call agent than simply picking up the phone. A skilled live call agent is a special kind of person who comes with a unique set of abilities and the right amount of training. In this blog hear from some of our front end staff on what goes into being a great live call agent.

You’ve got questions, we’ve got answers: Behind the scenes at our answering service.

Whether you are running a global corporation or a corner store, your staff are your biggest asset. A core of good employees is the beating heart of any successful organization. This blog talks about what you can lose by not having the right protections in place.

As an employer you want to protect your people. It’s up to you to make sure that everything possible is done to ensure they can do their job safely. When it comes to lone workers that obligation comes with its own special set of challenges.