Oil and Gas Emergency Response and Dispatch
At Intercon Messaging, we know the oil and gas industry. Our center has provided quality 24/7 emergency response and live answering service to the sector since 1996.
The reality is emergencies happen when least expected. These scenarios are unpredictable, and we help to prepare you for the unexpected. With our 24-hour live emergency response answering service, you can make sure your calls are answered and dispatched according to your emergency response protocols.
Emergencies happen, and with Intercon Messaging, you will always be prepared. Call us at 1-866-605-2558 or fill out the contact form to get started.
Emergency Hotlines
Organizations use public facing emergency hotlines as a means to help streamline communication between the public and their organization in the event of an emergency. Our agents are available 24/7 to answer questions, provide support or route calls.
Emergency Dispatch
When a major event happens in the industry, emergency response organizations and related response services can benefit from having a scalable dispatch center to centralize both internal, public and media communication.
Protect Your Assets, Residents and The Environment
While you can't always plan for emergencies, a 24/7 emergency response answering service can ensure an immediate, live answer, day or night. A contact centre specializing in emergency dispatch can help employees adhere to predetermined emergency response plans or offer a calm and objective response to the public during highly stressful situations.
With an emergency response answering service, you can prepare for unexpected emergencies, disasters, inclement weather or anything else that can compromise your business operations. We offer a wide range of solutions for your individual emergency management needs.
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Even though your business hours only cover a specific portion of the day, it doesn't mean that people who rely on you the most can wait until the next day to speak with you.
That's precisely why we operate 24/7.
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Day or night, urgent situations require an immediate response. Individualized dispatch procedures allows our team to initiate a reliable response by following a unique set of pre-determined escalation protocols.
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Easily manage scheduling updates with our shift scheduler option. It allows you to update your organization's on-call schedule in real-time. This allows our agents to immediately see who's covering what run or department.
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Our dispatch system integrates with different third-party emergency management tools that support our emergency response solutions or increase connectivity with your business and staff.
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Accessibility to our online client portal allows you to easily access your account features. From viewing and updating contact information and scheduling on call to listening to voice-logged calls.
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It is as simple as that! Cancel anytime.
A Suite of Custom Solutions
FAQs
We strive to be easy to do business with, focusing on being as transparent and accommodating with our customers as possible, which is why we'll do our best to answer any questions you may have in our FAQ section.
If you do not find the answer to your questions, please contact us today, and we will ensure to provide you with an answer.
