Business Continuity Disaster Response
When disaster strikes and your company's ability to function is jeopardized, your customers or employees will still require timely responses from your business. Intercon Messaging's disaster response solution is designed to ensure your business runs smoothly in the event of an emergency or disaster, even if you and your staff are unavailable during times of crisis.
While nobody wants to experience a disaster, it’s time to think seriously about disaster preparedness. Talk with our client care experts and make Intercon Messaging part of your plan.
In times of emergency, skilled off-site contact centre agents can provide seamless continuity for your business. Call us at 1-866-605-2558 or fill out the contact form to get started.
Emergency Hotlines
Organizations use emergency hotlines in the event of a disaster to help streamline communication needs. Our agents are available 24/7 to answer questions, provide support or route calls.
Emergency Answering Service
Need to re-route your calls or emails? We are here for that! When an incident impacts your business, you can feel confident that your business will experience minimal disruption.
Our Team Never Stops Working
Have you considered what your business would do during a power outage? At Intercon Messaging, we never stop working. We are available 24-hours a day, 7 days a week.
Our facilities are designed with a built-in natural gas powered generator to ensure that we always stay up and running. We work around the clock to answer incoming phone calls and relay messages, even during a natural disaster or evacuation.
Don't let a power outage adversely affect your clients. With Intercon Messaging, you don't have to worry about missed calls and lost business in an emergency because our agents have you covered. We offer a wide range of solutions to keep your business open.
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The unexpected can cause conditions anywhere to change rapidly. If your business is unable to function properly because of a loss of power, weather emergencies or a natural disaster, you can count on us to keep your business connected 24/7.
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Consider a loss of communications a thing of the past when working with Intercon Messaging. When it comes to availability, we are all in! We have invested in three separate levels of redundancy: power, telephony, and data to help serve you when disaster strikes.
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Our contact center system integrates with different third-party dispatch tools and software to enhance our solutions or increase connectivity with your business and staff.
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Our online client portal provides online access to your account features, from viewing and updating contact information and scheduling on call to listening to voice-logged calls.
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It is as simple as that! Cancel anytime.
A Suite of Custom Solutions
FAQs
We strive to be easy to do business with, focusing on being as transparent and accommodating with our customers as possible, which is why we'll do our best to answer any questions you may have in our FAQ section.
If you do not find the answer to your questions, please contact us today, and we will ensure to provide you with an answer.
