Only you can tell exactly what the impact of that missed call is on your bottom line. It very much depends on your business. It might be as low as a hundred bucks for a retail store. For a plumbing company or an electrician though, the cost is likely to be well into the hundreds of dollars, not to mention the missed chance for possible repeat business.

Counting on voicemail is really not a chance you want to take. Statistics show time and again that a significant number of callers will simply hang up rather than taking the time to leave a message on an automated phone system. That is something that holds true regardless of whether you’re using a traditional land line, a cell phone or a VoIP business telephone system.

Your website is your customer's first contact with your business. Integrating technology such as Live Web Chat into your website is the first step to modern day customer services. Click here to see how Intercon Messaging can help you get started today.