Answering Services | Intercon Messaging Inc

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Emergency Response and Dispatch? We Do That!

Who’s watching your business when you’re not around? Who’s monitoring your alarms and ensuring everything is as it should be at all hours of the day on every day of the year?

It’s a very important job. You could drive yourself to distraction just trying to list all of the things that could go wrong with even the best run company. It doesn’t help that most of those things are beyond your control. 

We always hope there won’t be a real emergency, but let’s face it, it would be foolish to pretend that it’s never going to happen.  And when it does, the skills we can offer can be vital in helping to ensure that all ends well and everyone gets home safely.

There’s Always a Risk

There’s a chance of thieves breaking in or of water mains bursting. There could be gas leaks, chemical spills, wildfires or frozen pipes. Your delivery truck could break down on a remote highway. Extreme weather of any kind could lead to a power outage. And if you have staff who work alone, even if it’s just for a few hours a week, you have a legal obligation to do everything necessary to ensure their safety.

That can all sound quite daunting. If you’re trying to run a business, keep your books balanced, supervise your staff and maybe even make a few dollars for yourself at the end of the week, then you’re probably not looking for a whole lot of additional tasks to take on. How on earth do you keep on top of emergency response along with everything else?

But if it does sound daunting, the good news is that it doesn’t have to be. 

At Intercon Messaging, we can take the worry out of alarm monitoring and the pain out of emergency preparedness. We know what we’re doing. We have two decades of experience monitoring everything from oil and gas facilities to municipal buildings; from retail stores to corporate offices to small businesses ... you name it, we’ve kept an eye on it. And if something does go wrong, we have the people in place who can help you handle the situation quickly, calmly and professionally.

24/7 Emergency Preparedness

We’re available around the clock, so you and your staff don’t have to be. And when we say around the clock, we mean every day of the year. We never close. We can monitor any of your staff who are out on the roads or are otherwise working alone, night or day, winter or summer. And if an alarm is triggered at your place of business, we’ll be ready.  We have staff who are trained in every area of emergency response. That means we have fully qualified emergency dispatchers on-site around the clock. This is about more than just calling you when your alarm is triggered and leaving things up to you. Of course, we’ll notify the people who need to know. But we also have members of our team available at all times who can offer practical assistance in areas as diverse as map reading, understanding GPS coordinates, two-way communications, first aid and H2S Alive.

And regardless if it’s a major crisis or a routine incident, we’re able to assess a situation and take whatever steps are necessary. We will do that calmly, we will do it without fuss, and we’ll do it according to your business’s specific instructions. And afterwards, we’ll institute any follow up that’s needed. If you need a report on what happened and what steps we took, you’ll get one.

Reduce Your Downtime

And one more thing, in the event, that something does go wrong and an emergency response is called for, we can help reduce any downtime due to the incident and help you get things back on track quickly and with as little inconvenience as possible.

We believe in building relationships. We understand that every business is different and will come with its own unique set of requirements. Sit down with us, and we’ll create a customized solution tailored to meet your specific needs. Working with Intercon messaging will help you ensure the safety of your property, your personnel and the general public. And that’s just good business.

Let’s Connect

If you’re ready to talk about this or any other service we offer, we would love to hear from you. Give us a call at 1-866-605-2558 or request a quote.