24/7 Answering Service Solutions
By Intercon Messaging
Ready to Enhance Your Customer Service
By leveraging innovative technology and personalized customer service, we provide 24-hour answering and monitoring services that connect you and your business.
Our secure and effective communication tools ensure your organization meets today's digital demands while providing exceptional experiences whenever someone interacts with your business.
Contact Centre and Answering Service Solutions
Your customers deserve the best support—day or night. Our team specializes in delivering quality call management solutions and understands the importance of first impressions.
Equipment and Asset Monitoring Solutions
Alarm callout systems are only effective if they generate a response. By routing your alarm notifications through our 24/7 monitoring centre, you ensure each critical alarm notification will be acknowledged and dispatched appropriately.
Working Alone Check In and Monitoring Solutions
When your staff are working alone, effective lone worker monitoring can increase safety and reduce your liability. Ensure your employees remain connected if the unthinkable happens.
Emergency Response and Dispatch Solutions
Our agents act as the initial point of contact within the incident response framework. They skillfully gather information, evaluate the situation according to your direction, and efficiently deploy the necessary personnel.
Reliable Call Management and Monitoring Solutions Supported by Trained and Knowledgeable Customer Service Agents
Not all contact centres are the same. Unlock the secret to exceptional 24 hour service. Our team is passionate about customer service and committed to providing reliable, dedicated services
Unlocking The Key To Engaging Answering Service Solutions
Decades of Experience
Since 1996, our dedicated team has been providing telephone answering service and alarm monitoring solutions that have helped businesses keep customers satisfied and operations running smoothly.
Innovative Solutions
Our mission is to continue empowering companies with innovative and effective answering service solutions so they can remain connected and competitive in the modern marketplace.
Live Receptionists
Having live receptionists provides a personal touch that automated systems simply cannot match. This approach ensures callers receive immediate, empathetic assistance from a real person, enhancing customer experience and professionalism.
Industries We Support
Having one less challenge to worry about, like managing calls, monitoring notifications or ensuring your lone workers are safe, can boost your productivity. In a world that demands 100% up-time, Intercon Messaging can provide prompt and professional solutions to improve your availability or keep essential operations running smoothly.
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How We Help You
We have the experienced staff you can count on and the script management you need to provide seamless, reliable solutions. It is our ability to customize solutions that allows our clients to decide how their customers or assets are managed, from the initial answer phrase to the way we dispatch.
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Award Winning Service
As an award-winning, 24/7 contact centre, our clients know the value and benefit of having Intercon Messaging as their one-stop vendor partner. They can feel confident knowing that their account is managed by a professional customer service representative focused on delivering quality and excellence.
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Schedule a Consultation
Want to know exactly how our system works, the cost of our service and how our team can assist you? Then, let’s chat today.
Intercon Insights
We Provide Outstanding Customer Service
Our team is dedicated to working as a seamless extension of your business, representing your company in a positive and professional manner.
Call us at 1-866-605-2558 or fill out the contact form to learn more about our solutions and to receive your custom quote.