Hotlines for Tracking Employee Attendance

If you need an employee attendance hotline that engages staff with a live agent who can document and verify an employee’s absence, lateness or illness, Intercon Messaging offers a reliable and affordable solution.

We provide a dedicated phone number, SMS number or email for your employees to notify and document their attendance. Our agents provide verification and instantly relay the attendance report to your HR department or supervisor, ensuring effective, timely action is taken to cover an absent or late employee.

Call us at 1-866-605-2558 or fill out the contact form to get started.

A Call Line Devoted to Late or Absence Alerts

Our agents will respond to your employee’s scheduling calls, texts or emails to document late or absent notifications.

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Employee Attendance Lines Customer Service Representative

How We Support An At Home Workforce

Employee attendance lines are becoming increasingly popular. Over the past year, many businesses have set up attendance hotlines for their remote workforce. Having one for your organization means that you get the advantage of knowing who is and who isn’t at work in real-time.

Having a dedicated line for an employee to call enables supervisors and managers to act quickly to reduce work stoppage and minimize employee-related disputes. Our attendance lines will take the stress out of time-consuming administrative tasks associated with unexpected absences.

  • An employee attendance or call-off hotline is a unique telephone number that an employee uses to call in their late or absence. Information is collected using the outline of your custom script. The message is then dispatched to the appropriate shift supervisor or department for immediate notification.

  • Our contact center platform automatically timestamps every call and action taken by our agents. We can also provide the employee with a unique confirmation code as proof of them calling in.

    This process ensures reporting compliance and accuracy, which is particularly valuable to HR managers.

  • Our online client portal provides online access to your account features, from viewing and updating contact information and scheduling on call to listening to voice-logged calls.

  • Our contact center system integrates with different third-party employee management tools to enhance our solutions or increase connectivity with your business and staff.

  • It is as simple as that! Cancel anytime.

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A Suite of Custom Solutions

FAQs

We strive to be easy to do business with, focusing on being as transparent and accommodating with our customers as possible. This is why we will do our best to answer any questions you may have in our FAQ section.

If you do not find the answer to your questions, please contact us. We would love to chat and answer your questions.