Answering Services for Grande Prairie and Northern Alberta
An answering service can significantly improve customer service by eliminating the possibility of missed calls or delayed responses. Whether you're away from the office or handling other tasks, a professional team takes charge of all phone-related tasks, enhancing responsiveness and efficiency.
Explore Our Contact Centre Services
Your business may not operate 24/7 but our service does. We understand the importance of timely responses and the impact it has on customer satisfaction levels. That's why we make ourselves available around the clock, ready to respond swiftly to any inquiry coming through web chat or email.
Virtual Receptionist Service
Help Desk and Technical Support
Web Chat and Email Response
Appointment Scheduling
Lead Collection
Event Registrations
33% of small business owners invest in a 24-hour answering service to increase customer retention.
How an Answering Service Can Improve Your Customer Service
One of the most common reasons for hiring an answering service is the ability to respond to customers, clients, or patients around the clock. And, if you simply don’t have the staff to handle customers 24/7, a professional answering service, like Intercon Messaging, can definitely make the difference.
Let our team act as your virtual receptionists, answering your calls as if they were part of your regular office staff, transferring calls when you are available and taking messages when you are not.
And best of all? There's no contract required! You have complete flexibility over using our services for as long as they benefit you.
24/7 Live Agent Support
Our Alberta-based call management agents have been engaging with callers for over twenty-five years.
Never Miss a Call
We schedule our agent team to meet the goal of answering 90% of calls in 30 seconds or less.
Increase Your Availability
Be available 24/7 without actually having to answer your phone or email around the clock.
What You Can Expect from Intercon Messaging
At Intercon Messaging, we design solutions where you determine how you want us to personalize our responses to your customers. You can create detailed scripts for our telephone receptionists to follow to ensure consistency and how you are represented. Plus, you can use our answering services in the way that makes the most sense for you, which can be 24/7, after-hours or whenever you need us.
Setting up your account is easy, and our team will take you through it step by step, from onboarding and getting to know you to going live with your account and becoming part of our client family.
