Centralized Answering Services for Edmonton Based Businesses
If you're running a busy company and can't handle every call… an answering service can help.
It's not just about taking messages; it's about improving customer service, providing tech support, and even handling appointments.
Call Management Solutions for Tailored for Edmonton Businesses
For customers who have questions or are seeking information, an answering service can be a reliable resource to help your callers when you or your employees are unavailable.
Virtual Receptionist Service
Help Desk Support
Web Chat and Email Response
Appointment Scheduling
Lead Collection
Event Registrations
49% of customers will refer a business to their friends if they receive immediate and personalized customer service
24/7 Alberta Based Virtual Receptionists
Our answering service agents can manage your overflow calls and after-hours calls or handle all your business calls 24/7.
We design solutions where you determine how you want us to personalize our responses to your customers. Plus, you can use our answering services in the way that makes the most sense for you, which can be 24/7, after-hours or whenever you need us.
24/7 Live Agent Support
Our Alberta-based call management agents have been engaging with callers for over twenty-five years.
Never Miss a Call
We schedule our agent team to meet the goal of answering 90% of calls in 30 seconds or less.
Increase Your Availability
Be available 24/7 without actually having to answer your phone or email around the clock.
What You Can Expect from Intercon Messaging
At Intercon Messaging, we have worked hard to build a contact centre that offers comprehensive answering service solutions. We use the latest digital technology, including adaptive call management and dispatch tools, so your callers can receive the customer support they deserve.
Setting up your account is easy. You will be in complete control of how these services are carried out, so each dispatch professional can help your customers. Our team will take you through your account setup step by step, from onboarding and getting to know you to going live with your account and becoming part of our client family.
