Our Leadership Team

Our core beliefs reflect who we are and what you can expect from us.

The Team

Everything at Intercon Messaging Starts With our Values

We can only achieve our goals of providing excellent service to our customers when we work as a team. And our culture is the essential pillar that supports our business in achieving that goal. Our core beliefs reflect who we are and what you can expect from us.

Even when growing our team, we seek individuals whose values align with our business, as it is those individuals who often succeed in our positive, supportive, family-like atmosphere. Once you get to know us, you will soon realize we speak in a language based on personal responsibility, awareness, integrity and growth.
Number 1

Education

Number 1

Flexibility

Number 3

Fun

Number 4

Trust

Number 5

Integrity

Number 6

Innovation

Operations Team

Working With Our Team

From the small steps to the big decisions that drive significant projects and initiatives, our team is driven by foundational leadership behaviours and the commitment to propose new ideas, ask questions, debate alternatives and recommend solutions.

Guided by a people centered leadership team, Intercon Messaging is led by a group of individuals who have built a thriving business by cultivating a team of service specialists. We take pride in our work and understand that if you grow your people, you grow your business.
Gloria Hagen, Human Resources

Gloria Hagen

HUMAN RESOURCES

Leith Sather, Accounting

Leith Sather

ACCOUNTING

Alana Nikiforuk, I.T. Coordinator

Alana Nikiforuk

I.T. COORDINATOR

Kayleigh Farrell, Client Care and Programming

Kayleigh Farrell

CLIENT CARE AND PROGRAMMING

Nadine Sans-Cartier, Quality Assurance

Nadine Sans-Cartier

Quality Assurance

Kristyn Thomson, Education and Skills Development

Kristyn Thomson

Education AND SKILLS DEVELOPMENT

Nicole Coleman, Client Care and Programming

Nicole Coleman

Client Care and Programming

Reliable 24/7 Support

Customer Service and Monitoring Team

Our agent team consists of bright, talented people that bring diverse skills to the workplace and who are some of the best in the industry. The basis of our business is providing service to our customers, and we know that we couldn’t do this without our family of agents.

Guided by a people centered leadership team, Intercon Messaging is led by a group of individuals who have built a thriving business by cultivating a team of service specialists. We take pride in our work and understand that if you grow your people, you grow your business.
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2026
Intercon Messaging | All Rights Reserved