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Oil and Gas Emergency Response and Dispatch

We know the oil and gas industry — our centre has delivered quality 24/7 emergency response and live answering to the sector since 1996. Emergencies happen when least expected, and our 24-hour live agents make sure your calls are answered and dispatched according to your emergency response protocols.
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Always Prepared

Protect Your Assets, Residents and the Environment

You can’t always plan for emergencies, but a 24/7 emergency response answering service ensures an immediate, live answer day or night. Our agents help your team adhere to predetermined emergency response plans and offer a calm, objective response to the public during highly stressful situations — so you’re prepared for disasters, inclement weather or anything that could compromise your operations.
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How We Help

Live Answer and Scalable Dispatch

From public hotlines to full-scale event dispatch, our agents keep critical communication moving.

Emergency Hotlines

Public-facing emergency hotlines streamline communication between the public and your organization. Our agents are available 24/7 to answer questions, provide support or route calls.

Emergency Dispatch

When a major event happens, a scalable dispatch centre centralizes internal, public and media communication so nothing falls through the cracks.

Why Intercon

The Value of an Emergency Response Answering Service

Around-the-clock coverage and flexible, customized emergency response built around your protocols.

24/7/365 Live Agent Support

An immediate, live answer day or night — our agents are ready whenever an emergency strikes.

Individualized Escalation Procedures

Calls answered and dispatched according to your predetermined emergency response protocols.

Rotation and Shift Scheduler

Manage on-call schedules through the client portal, with real-time updates for agents.

Compatible with Third-Party Emergency Management Tools

Works alongside the emergency management tools and systems your organization already relies on.

Online Client Portal for Account Management

Access account features, contact information, schedules and reporting from anywhere.

No Contract Required

A flexible solution with no long-term commitment — cancel anytime.

A Suite of Custom Solutions

Elevator Emergency Response

24/7 live-agent answering for elevator emergency phones, connecting trapped passengers to help fast.
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Civic Emergency Response

Scalable dispatch and public communication support for municipalities and civic organizations.
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Business Continuity Disaster Response

Keep critical communication running during disasters, outages and other business-disrupting events.
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FAQ

Frequently Asked Questions

We strive to be easy to do business with — transparent and accommodating. Here are answers to a few common questions about our oil and gas emergency response and dispatch.

Yes. We have provided quality 24/7 emergency response and live answering service to the oil and gas sector since 1996.

Yes. Our emergency response answering service operates 24/7/365, ensuring an immediate, live answer day or night.

Yes. Calls are answered and dispatched according to your predetermined emergency response plans and escalation procedures.

A hotline gives the public a 24/7 line to reach your organization, while dispatch centralizes internal, public and media communication during a major event.

No. Our emergency response answering service does not require a long-term contract, and you can cancel at any time.

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Be Ready When Every Second Counts

Talk with Intercon about a 24/7 oil and gas emergency response and dispatch solution built around your protocols.
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