Remote Data Centre Alarm Monitoring

In our data-driven world, remote monitoring helps data centre teams protect valuable equipment and maximize uptime by detecting issues early and avoiding costly downtime. Every data centre has equipment connected to sensors — and our reliable monitoring increases uptime while reducing your liability, around the clock.

Early Detection

Early Detection with Remote Surveillance Monitoring

Many facilities install remote monitoring systems to catch equipment and infrastructure issues early and avoid costly downtime. When values fall out of range, our monitoring agents check the performance of devices like uninterruptible power supplies, HVAC systems and environmental conditions — so your operational and technical staff can rest assured that their critical network is up and any urgent situation gets immediate attention.

How We Connect

Alerts Delivered However You Need Them

Route your monitoring hardware’s alerts to our control room for processing and dispatch.

Cloud or Web Based

Alerts generated by your monitoring hardware are received by SMS or email at our control room for processing and dispatch.

Cellular or Satellite

Add us to your distribution list, and based on your qualifying criteria our agents alert you to changing conditions at your facility.

Why Intercon

A Fail-Safe Response Strategy

Around-the-clock monitoring of equipment status and facility conditions to keep you online.

24/7/365 Live Agent Support

Experienced agents keep your data centre monitored around the clock, every day of the year.

Individualized Escalation Procedures

Alerts handled according to your qualifying criteria and escalation procedures.

Rotation and Shift Scheduler

Manage on-call schedules through the client portal, with real-time updates for agents.

Environmental Condition Monitoring

We watch for vibration, pressure change, leak detection, airflow change, and temperature and humidity conditions.

Online Client Portal for Account Management

Access account features, contact information, schedules and reporting from anywhere.

No Contract Required

A flexible solution with no long-term commitment — cancel anytime.

A Suite of Custom Solutions

Oil and Gas Alarm Monitoring

Reliable alarm monitoring and dispatch for remote wells, refineries and storage facilities.

Renewables Alarm Monitoring

24/7 remote monitoring for solar, wind and geothermal installations to reduce downtime.

Job Site Video Surveillance Monitoring

24/7 agent-verified camera monitoring to deter theft and vandalism at remote job sites.

FAQ

Frequently Asked Questions

We strive to be easy to do business with — transparent and accommodating. Here are answers to a few common questions about our data centre alarm monitoring.

Our agents monitor equipment status and facility conditions — alerting your technicians to changes in the environment such as vibration, temperature, airflow and humidity.

Alerts from your monitoring hardware can reach our control room by SMS or email, or through cellular and satellite connections, for processing and dispatch.

When values fall out of range, we can check the performance of devices like uninterruptible power supplies, HVAC systems and other environmental conditions.

Yes. We alert you based on your qualifying criteria and follow the escalation procedures you set, so the right people are notified.

No. Our data centre alarm monitoring does not require a long-term contract, and you can cancel at any time.

Get Started

Maximize Uptime, Minimize Risk

Talk with Intercon about a 24/7 remote alarm monitoring solution that keeps your data centre up and running.
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