The primary function of an outbound reminder service is to improve event registrations and reduce appointment no-shows and can also be used effectively for lottery entry reminders and sponsorship opportunities.

As an affordable alternative to hiring additional staff for your organization, this type of outsourced service can assist with streamlining your calendar, improving office efficiency, as well as increasing sales, and generating new leads.

Increase Charitable Lotteries and Sweepstakes Entries

During the COVID crisis, charities have had to get creative in finding new ways to generate revenue. This is one of the primary reasons lotteries and sweepstakes have become so popular, especially here in Canada.

Calling people who have previously registered for a lottery or give-away relieves them of the anxiety associated with the fear of missing out (FOMO) on a chance to win your offer.

Outbound lottery reminder services help people who have registered in the past know that it's time to throw their hat back in the ring for another chance.         

Reduce the Amount of Lost Revenue from No-Shows

No-shows are expensive and will have a negative impact on both your time and your money. Let's face it, people are busy, and they routinely forget about their scheduled appointments.

Doctor's offices and healthcare facilities lose a tremendous amount of revenue due to patients missing their appointments.

Think about how much a "no show" costs in terms of lost revenue for a medical practice. Then, multiply the number of no-shows per day by the value of each appointment. What does that look like over the course of a year?

If you consider the payroll costs of hiring someone to place reminder calls, it's easy to see that outsourcing to a qualified and professional call centre can cost significantly less. So, with this amount of cost savings, why wouldn't you employ this type of service?

Final Thoughts

By enlisting the support of an outbound appointment reminder service or professional virtual receptionists, you get to streamline administrative tasks, increase patient satisfaction, and keep your schedule full.

With our service, you can ensure that every patient gets a reminder of their scheduled appointment or when it's time to reenter a lottery or when it's time to vote.