Answering Services | Intercon Messaging Inc

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Intercon Messaging's Response to COVID-19

To all our valued Clients:

Like so many other companies, we are monitoring the ongoing health concerns with the COVID-19 (Coronavirus) as per the Canadian Public Health Authorities recommendations. Things have been changing rapidly, especially over the past few days and the situation is expected to continue evolving.

To date, we have zero confirmed or suspected cases of COVID-19 at in our office. However, the following is a brief overview of measures that we have/are taking to protect our staff and continue to provide quality service to you, our clients, and your callers.

  1. We have been working through our business continuity plans, to enable us to be as prepared as possible. Our current remote staff and the ability to increase that capacity are key in this situation.

  2. We are taking steps to keep “germ-sharing” to a minimum. We continue to ensure we have an appropriate supply of cleaning products as well as stress and encourage the importance of personal hygiene as well as workspace cleanliness especially high traffic ‘touch points’ like door knobs, pens, chairs, etc.

  3. In the event that an excessive number of our staff become ill and are not able to work, we are also part of a group of peer companies across Canada that will be able to provide support to each other if needed.

If you have any further questions on the measures we are taking during this time, please email us at the following: operations@interconmessaging.com.

Your continued support and loyalty during this uncertain time is greatly appreciated. We hope you and your loved ones all stay healthy.