At Intercon Messaging, we proudly deliver answering services as one of the best tools to assist business owners with improving efficiency while reducing labour costs.

An answering service is an effective solution to ensure service continuity while you begin to scale your business. Our virtual receptionists are available 24/7 to support you with after-hours answering, appointment scheduling and even emergency response answering services — just to name a few.

Below, we are listing five of the most common challenges that can affect your business — and how our telephone answering solutions can help you solve them.

1.   Holiday Relief and Vacation Coverage

When it’s time for you and/or your employees to take a holiday or vacation, Intercon Messaging is here to fill in — 24/7. Professionally and accurately gathering message detail, we help business owners bridge their temporary reduction in staff with any one of our live telephone answering services, such as after-hours support, data entry and appointment scheduling. When your staff isn’t available, we are.

2.   Outsourced Telephone Support

2020 will go down in history as “the year of the pandemic,” and there isn’t any business that hasn’t had to pivot its approach in order to ensure the safety of others. By outsourcing your telephone answering to a qualified service provider such as Intercon Messaging, you can rest assured that all of your calls will be answered quickly, accurately and professionally by our award-winning team.

As you begin to bring furloughed employees back to work, we are available to fill in the gaps and ensure you never miss a call.

3.   Affordable and Simple Answering Services

If you want to reduce your overhead costs, outsourcing your telephone answering is one strategy you should consider. Outsourcing can help you cut labour costs but also ensures that a highly skilled team is available to answer and dispatch your calls any time of day or night.

With Intercon Messaging, you will quickly understand how affordable and simple outsourcing your telephone answering can be. We will assist you with improving service delivery while capturing new business inquiries that can lead to increased business for you.

4.   Turning Hang-Ups Into New Business

The old adage of “you never get a second chance to make a good first impression” is so true, and with this in mind, most callers hang up on voicemail and you’ve potentially lost a business opportunity. Callers know that when they reach your voicemail, they are about to enter into an endless loop of automated options that they really don’t have time to deal with. When your phone rings, callers want to talk to a live person; not leave a message on your voicemail.

With our professional and highly skilled telephone answering call agents, you can be sure of having all of your calls answered any time you’re not available. Even if your in-house administrative staff is on the phone, our call overflow support is the perfect solution for answering all of your inbound calls, which can lead to more business for you.

5.   Outsourcing Solutions for Dispatching Specialists

Many large organizations need reliable dispatchers. At Intercon Messaging, we dispatch for many first responders, trades professionals, on-call technicians, roadside assistance and many other 24/7 businesses that require an affordable and quick telephone answering and dispatching service.

Let’s Connect

If you have found yourself experiencing some of these common business challenges, now is the best time to reach out and get the professional telephone answering service you deserve. Call today to get a personalized quote at 1-866-605-2558.